To greet and welcome the guests with a smile and always use their name
To assist the guests on the bus or limousine and help them their luggage if necessary.
Be considerate and to ensure smooth and comfortable transportation of guests from the airport to the hotel and vice versa.
To familiarize ones self with the roads, building, shopping areas and points of Hotel, and be able to give recommendations when necessary.
To be responsible for the tidiness and cleanliness of the shuttle bus, both interior and exterior.
To report duty punctually and to maintain the standard with regard to disciplines, language behavior and grooming.
To ensure no unauthorized persons are allowed to use any shuttle bus or Hotel car.
Reports to the Bell Captain at once in case of Break down, mechanical malfunctioning of the bus.
To be equipped with the knowledge of the hotel facilities and able to up sell the
Features and service to guests.
Reports immediately to the Chief Concierge/ Bell Captain any damages, accidents happened to the vehicle/guests, third party if any. This allows the hotel to make an instant report to the Government Authority concerned with the relevant documentation and to follow it up with the insurance company.
To be able to work overtime when required.
To be able to provide parking service to the guests and patrons of the Food &
Beverage outlets as requested.
To provide Main Door greeting service and to assist in the handling of check-in / Out baggage for Hotel guests.
To provide assistance in the booking of taxies for our Hotel guests and direct
The driver to the appropriate destination.
To perform any other duties as assigned by Chief Concierge/ Bell Captain